Zenoti introduces the industry’s first AI Workforce, featuring specialised intelligent agents that automate operations, enhance customer engagement, and drive growth across salons, spas, medspas, and fitness centers worldwide.
Zenoti, the AI-powered growth platform for salons, spas, medspas, barbershops, and fitness centers, has announced the launch of the industry’s first-ever AI Workforce. It’s a groundbreaking leap from traditional software to intelligent automation.
Revolutionising operations with intelligent agents
The Zenoti AI Workforce comprises a suite of specialised AI Agents. They automate routine workflows, drive business growth, and enhance customer experience. The agents draw on the collective intelligence of over 30,000 businesses across 50 countries and managing $10 billion in annual transactions. They work 24/7 to help businesses run smarter and more profitably.
By offloading administrative tasks, Zenoti’s AI Workforce empowers staff to focus on creativity, guest engagement, and service excellence. It helps redefine operational efficiency across beauty, wellness, and fitness verticals.
Meet the New AI Agents
- AI Receptionist: A virtual front desk that never sleeps. It answers every call, books appointments, handles FAQs, and converts missed calls into confirmed bookings.
- AI Concierge: An intelligent engagement hub that monitors customer interactions across phone, SMS, and web. It identifies missed revenue opportunities and recovers lost bookings through real-time follow-ups.
- AI Lead Manager: Automates lead capture, scoring, and nurturing across channels. It also provides actionable alerts and personalised engagement campaigns.
- AI Marketer: Crafts and deploys customised marketing campaigns based on guest behaviour, preferences, and business availability.
- AI Scribe: Transcribes consultations in real time, creating editable SOAP notes and treatment summaries for medical and wellness providers.
- AI Dispute Manager: Collects transaction data and generates detailed evidence to resolve chargebacks efficiently and recover disputed funds.
Setting a new industry standard
AI Receptionist and AI Concierge are now live, with additional agents launching later this year. With this, Zenoti marks a transformative shift in how beauty, wellness, and fitness businesses operate in the age of intelligent automation.
From the leadership desk
Sudheer Koneru, CEO and Founder of Zenoti:”Our AI Workforce represents a fundamental shift in how technology serves our industry,” said. Until now, technology has largely assisted people in their work – helping them book appointments, run campaigns, or manage operations. With AI Agents, the software actually does the work. These agents act as true members of the team. This shift redefines what’s possible: businesses can grow faster, deliver better experiences, and free their people to focus on creativity and care.”